Licensing & Credentialing Associate

About the role

The opportunity

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.   Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

As a Licensing & Credentialing Associate, you will execute the day-to-day workflows that ensure our provider network is properly licensed, credentialed, and ready to deliver care. You’ll support the full lifecycle of provider onboarding, activation, and ongoing compliance across a multi-state network of clinicians.

In this role, you’ll partner closely with the Medical Practice, Care Delivery Operations, Legal, Compliance, and People teams while reporting into the Licensing and Credentialing function. You are highly detail-oriented, operationally minded, and thrive in structured environments where accuracy, organization, and follow-through are critical to success.