Social Media & Marketing Executive

About the role

The opportunity

The AI-powered OS for beauty, wellness and self-care

About Fresha

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.   Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.   The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Role overview   Given our exciting and progressive growth plans, we are looking for a creative, communicative and collaborative individual to join our global business as Social Media and Community Executive.   Reporting directly into the Brand & Content Marketing Lead, and working closely with the Head of Brand & Content, Senior Brand Designer and the Growth tribe, you will be responsible for the delivery of Fresha's social media strategy across existing and new channels, as well as community engagement.   We're looking for someone who has strong attention to detail, excellent prioritisation skills, and the ability to create and adapt content for social media channels effectively. The ideal candidate will have a strong understanding of managing social media channels, operational excellence and using analytics to drive results. Their expertise should include strong knowledge of best practices for organic social media across key platforms, and reporting on organic activity in a simple and insightful way.   This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.