Spa Supervisor (Full Time)

About the role

The opportunity

Responsibilities: Responsible for assuring the highest quality guest experience by promoting the Purpose and Values Model throughout all areas of responsibility. Handles and resolves guest complaints and concerns. Builds repeat customer business and loyalty through direct guest interaction, soliciting feedback, and troubleshooting customer complaints. Monitors the condition of the spa and reports any problems to maintenance or the Spa Manager. Places and receives telephone communications and ma…